> ## Documentation Index
> Fetch the complete documentation index at: https://help.essal.dz/llms.txt
> Use this file to discover all available pages before exploring further.

# Administrative Procedures

> How to request school certificates, academic transcripts, and internship conventions from the administrative desk.

## Overview

The administrative office handles all documentation and certification requests for current and former students.

To maintain organization, we request that students submit all requests online through the [Student Portal](https://app.essal.institute) for faster processing.

***

## Online Document Request Workflow

To request any administrative document, follow this simple process:

```mermaid theme={null}
graph LR
    A[Log in to Portal] --> B[Navigate to Document Requests]
    B --> C[Select Document Type & Fill Form]
    C --> D[Track Request Status Online]
    D --> E[Collect Physical Document at the Institute]
```

***

## 1. School Certificates (Certificats de Scolarité)

A certificate proving your current enrollment at Essal Institute.

* **Eligibility:** Available to all fully registered students who have paid their initial registration installment.
* **Request Procedure:** Log in to the [Student Portal](https://app.essal.institute), navigate to **Document Requests**, select **Certificat de Scolarité**, and click **Submit**.
* **Processing Time:** 24 to 48 working hours.
* **Collection:** Must be picked up in person from the admin desk at the Institute. You will receive a notification email and portal alert when it is signed and ready.

***

## 2. Academic Transcripts (Relevés de Notes)

Official records of your grades and module averages.

* **Eligibility:** Issued at the end of each semester or upon completion of a full certification track.
* **Request Procedure:** Log in to the [Student Portal](https://app.essal.institute), navigate to **Document Requests**, select **Relevé de Notes**, and choose the relevant semester.
* **Processing Time:** 3 to 5 working days.

***

## 3. Internship Conventions (Conventions de Stage)

Official tripartite agreement (between the student, Essal Institute, and the host company) required for internship placement in Algeria.

* **Eligibility:** Mandatory for all long-term TS diploma students starting their graduation projects.
* **Request Procedure:**
  1. Secure an internship offer from a host company.
  2. Log in to the [Student Portal](https://app.essal.institute).
  3. Navigate to **Internships → Request Convention**.
  4. Fill in the online form with the company's official name, address, supervisor details, and internship dates.
  5. Click **Submit**.
  6. Collect three (3) copies of the convention signed and stamped by the Essal director from the admin desk.
  7. Have the host company sign and stamp all copies. Keep one for yourself, give one to the company, and upload the scanned third copy to the [Student Portal](https://app.essal.institute).
* **Processing Time:** 48 hours after form submission.