Contact Information
For any questions related to enrollment, schedule changes, certifications, or payments, feel free to contact the office or open a support ticket on the Student Portal.- Address: 12 Boulevard des Chasseurs, Oran, Algeria (Near Place d’Armes, accessible via tramway).
- Phone: +213 (0) 41 XX XX XX / +213 (0) 5XX XX XX XX
- Email: support@essal.dz
- Office Hours: Saturday to Thursday, 08:30 AM – 12:30 PM, 01:30 PM – 05:30 PM
Frequently Asked Questions (FAQ)
Is the Essal Institute diploma officially recognized in Algeria?
Is the Essal Institute diploma officially recognized in Algeria?
Yes, our long-term vocational training programs are officially accredited by the Algerian Ministry of Vocational Training. Diplomas such as the Technicien Supérieur (TS) have full state equivalency.
Can I pay my tuition fees in installments?
Can I pay my tuition fees in installments?
Yes, we offer installment plans split into three parts over the course of the training period (40% at registration, 30% mid-course, and 30% before final examinations).
What happens if I miss an exam due to a medical emergency?
What happens if I miss an exam due to a medical emergency?
You must submit a valid medical certificate (Certificat Médical) signed and stamped by a doctor to the administrative desk or upload it on the Student Portal within 48 hours. Once approved, you will be scheduled for the make-up exam (Rattrapage) without penalty.
Do you provide hybrid or online learning options?
Do you provide hybrid or online learning options?
Yes, depending on the course. While lab sessions and examinations must be completed in-person at the Institute in Oran, lecture-based modules are supported via our online Student Portal.
How can I request an internship convention?
How can I request an internship convention?
Once you receive a placement offer from a company, fill out the Internship Details Form at the administration office or submit a request on the Student Portal. The conventions are printed and ready for signature within 48 hours.
How do I reset my Student Portal login password?
How do I reset my Student Portal login password?
On the login page at app.essal.institute, click the Forgot Password? link and enter your registered student email. A reset link will be sent automatically. If you encounter issues, visit the IT support desk in Computer Lab 1.
Are there parking spots available for students?
Are there parking spots available for students?
Yes, there is student parking space adjacent to the main building entrance, free of charge. You must register your vehicle license plate number on the Student Portal under My Account to obtain an Institute parking sticker.